Terms & Conditions

TERMS & CONDITIONS

Company details

DeWolde OÜ
Johann Köleri 28-1
10150 Tallinn

Phone: +372 5682 8328
E-mail:  info@hidddn.com

Reg.nr.: 14235089
VAT-number: EE102028922

1. Purchase Conditions

1.1 In addition to the conditions written here, purchases made from DE WOLDE OÜ are regulated by legislation in force in the Republic of Estonia. Our selection and prices can vary without notice.
1.2 The transaction is considered concluded (effective) at the moment when the agreed advance payment has been received by DE WOLDE OÜ or in the office at the checkout.
1.3 Ordered goods are booked automatically.
1.4 Disputes between the buyer and DE WOLDE OÜ about orders and purchases are solved by negotiations. If no agreement is reached, the parties will contact the Consumer Protection Board or the Tallinn city court. Solving the disagreements between the parties abide by the laws of the Republic of Estonia in force.

2. Prices and payment

2.1 All prices in www.hidddn.com are in Euros and include VAT.
2.2 After the desired product has been added to shopping cart you can choose the appropriate payment method.
2.3 You can pay for the products via:
1) Internet bank.
3) Mastercard- and Visa credit cards.
4) Paypal.

3. Delivery and transport

3.1 Goods will be posted no later than three working days after the payment has been received.

4. Cancellation and refund of the product

4.1. You have the right to cancel your order after the payment has been made. After receiving the products, you have 14 days to examine the products. If you wish to return your bought product, you can do it within 15 days followed by the information included with your delivery.
4.2. The returned product must be complete (including all objects contained in the container, etc.).
4.3. If the returned product (product and packaging) is deteriorated, and the deterioration is caused by circumstances which are not caused by DE WOLDE OÜ; and not the result of inappropriate use, DE WOLDE OÜ has the right to offset the loss of value of your product from the recoverable amount.

5. Warranty and return of non-conforming products

5.1. DE WOLDE OÜ is not responsible for:
1) Product deterioration / damage caused by you.
2) Deficiencies that have arisen as a result of the use of the product irregularly.
3) Normal physical wear and tear of normal use.
5.2. When discovering a non-conformity or defect, you are entitled to demand replacement of the product according to the requirements and defects of the product or to withdraw from the order and return the defective product at DE WOLDE OÜ expense.
5.3. When returning a non-conforming product, the amount paid (including delivery cost) will be transferred to your bank account within 5 days after receipt of the cancellation and product return notification.
5.4. In addition to the warranty rights, you also have other legal rights.

6. Liability and force majeure

6.1. DE WOLDE OÜ is responsible to you and you are responsible to DE WOLDE OÜ in violation of the conditions and damage caused by the current legislation in the Republic of Estonia and the extent.

6.2. DE WOLDE OÜ shall not be liable to you for damages caused on product delivery delay, cases where damage or delay is due to the fact that DE WOLDE OÜ could not influence, and with the arrival DE WOLDE OÜ did not foresee and could not foresee (force majeure).

7. Privacy

7.1 Buying from our e-store is secure, your personal information will not be disclosed to third parties, they are only used to fulfil orders and order-related issues.
7.2 All DE WOLDE OÜ e-store visits and purchases in the course of receiving the customer’s personal data will be treated as confidential information. Encrypted data channel (SSL) is used to ensure that the banks make use of personal data and bank details secure. Also DE WOLDE OÜ lacks access to them.
7.3 For Credit Card payments, you will be directed to credit card centre to perform a secure transaction

© 2017 DE WOLDE OÜ