Comfort, quality & service are our top priority. We want you to be 100% satisfied with Hidddn.
Not satisfied with your Hidddn? No problem. You have 15 days to ask for a refund or a replacement.
Hidddn must be undamaged, clean, unwashed and still in the original packaging. If the products are in correct condition, we refund or replace the returned products.
Please note: the return costs to The Netherlands will not be refunded by Hidddn.com. But in case of redelivered products, the shipping costs will be covered by Hidddn.com.
How do I make a return?
Please send us an e-mail with the following information:
- your name
- order number
- the reason for the return (so that we can improve ourselves)
Where do I have to send the products?
Please send the products to the following address:*
Pack & Parcel
2e regimentsdok 1
3433 KT Nieuwegein
*We recommend choosing a shipping option that enables you to track and insure the package, as we cannot be held responsible or issue credit for lost or not-received packages.
Once we receive your item(s), we will send you a confirmation e-mail and promptly transfer the money back to your bank account.
Any questions related to our return policy? Please do not hesitate a second. We will be happy to assist you. Please send an e-mail to firstname.lastname@example.org