Return Policy

RETURNS

Comfort, quality & service are our top priority. We want you to be 100% satisfied with Hidddn. Returns

Not satisfied with your Hidddn? No problem. You have 15 days to ask for a refund or a replacement.

Hidddn must be undamaged, clean, unwashed and still in the original packaging. If the products are in correct condition, we refund or replace the returned products.

Please note: the return costs to The Netherlands will not be refunded by Hidddn.com. But in case of redelivered products, the shipping costs will be covered by Hidddn.com.

How do I make a return?

Please send us an e-mail with the following information:

  • your name
  • order number
  • the reason for the return (so that we can improve ourselves)

Where do I have to send the products?

Please send the products to the following address:*

Pack & Parcel
2e regimentsdok 1
3433 KT Nieuwegein
Nederland

*We recommend choosing a shipping option that enables you to track and insure the package, as we cannot be held responsible or issue credit for lost or not-received packages.

Once we receive your item(s), we will send you a confirmation e-mail and promptly transfer the money back to your bank account.

Need assistance?

Any questions related to our return policy? Please do not hesitate a second. We will be happy to assist you. Please send an e-mail to info@hidddn.com